Vapouriz Labs Ltd

Images of Vapouriz Labs Ltd

Reviews about Vapouriz Labs Ltd

• K W

  18.06.2018
  ★ ☆ ☆ ☆ ☆
  Absolutely AWFUL company. My Fuse 650 malfunctioned and severely burnt my hand. (I'd post pictures here if I could if so you could see how bad it was) I hadn't even pressed the on button, I literally just picked it up to move it to another surface and when I picked it up it was red hot. I had to wrap it in a tea towel and throw it in the garden as it continued to get hotter. It genuinely seemed as if it was going to explode and it may well have done if I hadn't have thrown it out into the rain.
  
  I spoke to their customer service department and they basically told me it was my fault for charging it once with a wall charger. I asked them where on their website it said not to use a wall charger, they told me it didn't, it was in the small print in the booklet provided on recommended chargers. I asked them if there was a warning on what could happen if a wall charger was used, they said no.
  
  The burn was so severe I was off work for two days (my job involves a lot of work with my hands) and Vaporiz didn't care even remotely.
  
  On my second complaint the 'warning' magically appeared in their T's & C's (it wasn't there before and I have screen shots of their website to prove it)
  
  If your item can become that dangerous with ONE charge on a plugged in charger there NEEDS to be a proper warning. Imagine if there had been little ones around and they'd touched the battery. It makes me feel sick to think about.
  
  Dangerous product and thouroughly rude and unhelpful customer services. I'm left with a horrible scar. Disgraceful.

The nearest companies

• Unico Storage

  Establishment Storage

  Unit 2B, Henley Business Park, Pirbright Road, Normandy, Guildford, Normandy, ENG GU3 2DX

  +44 1483 237621

  unicostorage.com
• Evitavonni Head Office

  Establishment Home goods store

  Unit 1c, Henley Business Park, Pirbright Road, Normandy, Guildford, Normandy, ENG GU3 2DX

  +44 800 130 3180

  evitavonni.com
• Drummonds

  Establishment Home goods store

  ★ ★ ★ ★ ★

  1 reviews

  Closed now: Until 09:00 tomorrow

  2C, Henley Business Park, Pirbright Road, Guildford, Normandy, ENG GU3 2DX

  +44 1483 237202

  drummonds-uk.com
• Vapouriz

  Establishment

  Closed now: Until 09:00 tomorrow

  Normandy, Normandy, ENG GU3

  vapouriz.co.uk
• X-Mil Security

  Establishment

  1 Guildford Rd, Normandy, Guildford, Normandy, ENG GU3 2DX

  +44 1483 231936

  x-mil.co.uk
• Meridian Metal Trading Ltd

  Establishment

  Unit 6 Henley Business Park/Pirbright Road, Guildford, Normandy, ENG GU3 2DX

  +44 1932 784225

  meridianmetals.com